When you need managed services to maintain peak operation in the IT network of your small business, consider us here at Sirtawn systems. We’ll manage all your IT services for a flat-rate fee so that you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Sirtawn Systems’ managed services.

Managed IT Services ensure systems are running optimally at all times. This is done by monitoring your networks, servers and devices, making sure everything is patched and configured properly. If any performance issues occur, support engineers promptly address them to prevent major problems down the line. We can even maintain backups, so your critical assets remain intact in case of natural disasters, cyberattacks and human error.

When you sign up with our managed services, here are some of the substantial benefits:

  • Tailored Packages – We know that every business’ needs are completely different from the next, so we offer 100% custom packages (as well as standard packages) for any business size or budget.
  • Remote management and monitoring (RMM) – Our RMM software monitors all networks, servers and devices allowing us to oversee the IT systems from a remote console. Through the software, we can track the system health in real time and control endpoints remotely to troubleshoot any issues. This is a “round-the-clock” monitoring.
  • Compliance – If you store customer data, private information or take credit cards, network security is no longer an option, but instead is a necessity. Also, you must adhere to the Canadian PIPEDA requirements (The Personal Information Protection and Electronic Documents Act) compliance regulations. Your team needs to understand the requirements and provide the means to keep you compliant.  Also, your “Cyber” insurance may not be valid unless your data is protected to the Insurance Company’s satisfaction (including “Compliance” regulation.)
  • Help Desk Support – Our Help Desk will provide information and assistance relating to technical issues and IT solutions. Help Desk queries can be sent over email, phone call or through our website.
  • Hardware procurement – We can help you find the best deals on computer hardware and licenses, while accounting for your requirements and budgets.
  • Predictable Costs – Sirtawn Systems doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • IT Security – This service protects the IT systems with automated patch management, firewalls, anti-malware software and 24/7 monitoring.
  • Access Management – We will administrate the user accounts so that only authorized users have access to the tools they need to do their jobs. This includes password resets, access restrictions and multifactor authentication.
  • We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.